Superstat App 2.0 is out now
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The Basics
How accurate are the stats?
Will footage from my phone work?
What stats do I get?
How long does it take?
Can I edit stats if I find an error?
Uploads and Processing
My upload keeps failing or freezing partway through. How do I fix it?
Can I upload practice footage, not just games?
Stats, Box Scores and Editing
How is the "best player" or player of the match worked out?
Does Superstat track minutes played and plus/minus?
Can I edit the box score if the video missed part of the game?
Team Access and Accounts
I got a "Team Code" email but it won't let me log in or view on the web. Why?
A player or parent has access to two teams but can only see one. How do I fix it?
How do I add an assistant coach or team manager who doesn't have a player on the team?
Can I delete a team I no longer coach?
Credits, Games and Billing
What's the difference between a "game credit" and an "opposition credit"?
Can I use one game pack across more than one team?
Do you offer discounts for buying lots of games?
Sharing, Highlights and Downloads
Can I share highlights or clips with parents?
How do I download highlights, and how long does it take?
Features and Roadmap
Can player stats be combined across multiple teams (rep, club, tournaments)?
Does Superstat support 3x3 basketball?
Do you have an API?